Our website has been designed in a way that we hope is accessible for all our users.  It should be compatible with most assistive technology within your operating system or from third parties (eg screen magnifiers, screen readers).

If you need extra help in using computers, the web and assistive technology, we recommend BBC My Web, My Way. This site has videos and information to help you use the accessibility features of your computer and show how to make it easier to use the web.

Some tips which may help you access the most popular accessibility features in your browser are shown below:

Making the text bigger

You may be able to change the text size in your browser.  For most popular browsers currently the information is as follows:

Internet Explorer

To Zoom the screen(this will make text and images larger)
Use keyboard shortcuts ‘Ctrl’ + ‘+’ or ‘Ctrl’ + ‘-‘ to zoom in or out

To change the text size
Click on the page menu.
Select Text Size.
Select your option.
The default is medium. Alternatively, if you have a mouse with a wheel you can hold the CTRL key on your keyboard whilst scrolling up or down with the wheel to alter the text size.

Firefox

To change the text size:
Click on ‘View’ in the top menu toolbar.
Then select ‘Text Size’ or ‘Text Zoom’.
Alternatively you can use keyboard shortcuts ‘Ctrl’ + ‘+’ or ‘Ctrl’ + ‘-‘to increase or decrease the text size (‘Apple’ + ‘+’ or ‘Apple’ + ‘-‘ if you are using a Mac).
‘Ctrl’ + ‘0’ returns the text size to normal (‘Apple’ + ‘0’ if you are using a Mac).

Opera 10

To zoom the screen (this will make text and images larger)Click the zoom bar in the lower right side of the screen
Select or write how much you would like to zoom
Alternatively you can use the – and + keyboard shortcuts to decrease and increase the zoom level (some versions may require Shift + +).

Safari

To change the text size
Click on the page icon to the right of the address bar to Control the current page.
Use the ‘Make Text Bigger’ and ‘Make Text Smaller’ menu items.
Alternatively you can use keyboard shortcuts ‘Ctrl’ + ‘+’ or ‘Ctrl’ + ‘-‘ to increase or decrease the text size (‘Apple’ + ‘+’ or ‘Apple’ + ‘-‘ for Mac users)
‘Ctrl’ + ‘0’ returns the text size to normal (‘Apple’ + ‘0’ for Mac users).

Google Chrome

To zoom the screen (this will make text and images larger)
Go the ‘View’ menu.
Then select ‘Zoom’.
Then select ‘Larger’, ‘Normal’ or ‘Smaller’.
Alternatively you can use keyboard shortcuts ‘Ctrl’ + ‘+’ or ‘Ctrl’ + ‘-‘ to zoom in or out
‘Ctrl’ + ‘0’ returns the text size to normal

Change the colours

We have tried to use colours that make the words on our webpages easy to read, but we know that some people have trouble with reading text on certain colours. You may be able to use your own colours with your browser.

Document downloads

For documents provided in PDF format on our website, you may need to download the latest Adobe Reader software and install it.

Images

To make things easier for screen reader users, all images in our site have alternative text that clearly describes what they show.

Links

Our links always use link text that makes sense out of context, so that what we’re linking to is clear to everyone.

Problems?

If you have a problem accessing any information on our site, please contact us using the form below.

Find out more...

For more information, please contact Phyllis Ingram on 01224 277900, or use this contact form.

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